Laboratory by Design
At Laboratory by Design, Inc., one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Laboratory by Design and how we use it.
1. Information We Collect
We collect information to provide better services to our clients, ranging from basic contact details to project-specific requirements.
- Personal Information: When you contact us for a quote, consultation, or through our contact forms, we may ask for your name, company name, email address, phone number, and project location.
- Project Data: We may collect details regarding your laboratory specifications, drawings, and equipment needs to provide accurate estimates and design services.
- Log Files: Like most websites, we follow a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamp, and referring/exit pages.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website.
- Improve, personalize, and expand our website and services.
- Understand and analyze how you use our website.
- Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and project-related information, and for marketing and promotional purposes.
- Process your requests for quotes, “Quick Ship” orders, and installation services.
3. Cookies and Web Beacons
Laboratory by Design uses ‘cookies’ to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
4. Third-Party Privacy Policies
Our website may contain links to our brand partners and manufacturers (such as Labconco, ICI, or Durcon). Laboratory by Design’s Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party servers for more detailed information.
5. Data Protection Rights (GDPR/CCPA)
We want to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
6. Children’s Information
Another part of our priority is adding protection for children while using the internet. Laboratory by Design does not knowingly collect any Personal Identifiable Information from children under the age of 13.
7. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
8. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
Laboratory by Design, Inc. 20 Enterprise Court, Suite 3 Napa, CA 94558
Email: sales@labsbydesign.com
Phone: 707-252-8218
